Privacy Policy

1. Introduction

Welcome to Calvio. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mental wellness application.

Calvio is owned and operated by Sys Gear, a Canadian registered company (NEQ: 2270938857). By using Calvio, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and email address when you create an account
• Google account information if you sign in with Google OAuth
• Profile information and avatar you choose to provide
• Mood tracking data including daily mood entries, activities, and notes
• Journal entries and CBT (Cognitive Behavioral Therapy) task responses
• Sleep tracking data from our Sleep Coach feature
• Usage data from mindfulness exercises (breathing, meditation, body scan)
• AI chat conversations with our wellness companion
• Emergency contact information (name, phone, relationship)
• Geographic location data (country, city, region) with your consent
• Language and theme preferences
• Subscription and payment information processed through Stripe

Automatically Collected Information

• Device information (browser type, operating system)
• Log data (access times, pages viewed, feature usage)
• IP address for geolocation-based crisis resources
• Cookies and similar tracking technologies for session management

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our mental wellness services
• Personalize your experience with AI-powered insights and suggestions
• Track your mood patterns and provide wellness analytics
• Deliver breathing exercises, meditations, and CBT tasks
• Power our AI wellness companion (Calvio chat) conversations
• Display location-specific crisis hotlines and emergency resources
• Auto-detect and set your preferred language based on location
• Process premium subscription payments via Stripe
• Send you notifications, reminders, and wellness tips (with your consent)
• Notify your emergency contacts during crisis situations (with your consent)
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns to improve the app
• Detect, prevent, and address technical issues

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your data is encrypted in transit using SSL/TLS protocols and stored securely in our databases with access controls and encryption at rest.

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our app
• Legal Requirements: If required by law or in response to valid legal requests
• Safety: To protect the rights, property, or safety of Calvio, our users, or others
• Consent: With your explicit consent for any other purpose

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Export: Request a portable copy of your data
• Opt-out: Unsubscribe from marketing communications at any time

7. Children's Privacy

Calvio is designed for teens and young adults. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: